Local Alzheimer's Society teams continue to provide information, support and guidance to those who need it. To ensure the wellbeing of our service users, volunteers and staff, they have made some changes to how this support is provided. This may change depending on future government guidance, but at present the following is in place in your area:


Direct support for people affected by dementia:


  • All face-to-face and home visits have currently been suspended.

  • They will increase the number of keeping in touch telephone calls with service users to help support their wellbeing and guard against isolation.

  • They will be extending the operating hours of their national Dementia Connect Support Line. Trained advisors can be contacted via 0333 150 3456 for advice and guidance.


Group support


  • All local group sessions have been suspended.

  • They are working with their volunteers to develop ways to continue to support group members via other methods.

Online support


  • Advice and guidance on a range of issues is available on their website (

  • They would encourage people to join Dementia Talking Point ( This is their online community where people affected by dementia can receive valuable support from people in similar situations.


Further support:


  • People with questions about what they should be doing and how they should be interacting with people living with dementia at this time can access this guidance (

  • Any community groups or individuals that wish to support vulnerable adults during this time can contact Alzheimer’s Society for information and guidance. This includes how to access their online Dementia Friends awareness sessions (


Advice for people affected by dementia


Alzheimer’s Society have created advice and practical tips for people living with dementia and those supporting them – either in the same household or from a distance, to help during the coronavirus pandemic. These include:

  • Helping prevent the virus from spreading by washing your hands often with soap and water (or if this isn’t possible, a hand sanitiser). And cleaning things you handle a lot such as remote controls and taps.

  • Arranging getting essentials like medicine and food, by speaking to your GP or local pharmacy, using online delivery services, or asking a friend, family member or community volunteer for help.

  • Making a plan of what to do if you or the person you care for become unwell, such as leaving the number(s) to call prominently displayed.

  • Staying active with gentle exercises and activities like reading, jigsaw puzzles, listening to music, knitting, watching or listening to the TV and radio.

  • Keeping connected with family and friends by phone, post, email or Skype. This is a challenging time for everyone, but a phone call can make all the difference.

Alzheimer’s Society contact details:

Telephone: 0333 150 3456